Support: +91 75500 17330FAQ
What is BLDC technology?
BLDC, an acronym for Brushless Direct Current, denotes a form of electric motor technology characterized by its operation without traditional brushes and commutators. In contrast to conventional brushed DC motors, BLDC motors utilize electronic controllers for current direction changes, eliminating the need for physical brushes and commutators.
Notable features of BLDC technology include enhanced efficiency, as it reduces friction and wear associated with traditional components, resulting in a prolonged lifespan. Moreover, BLDC motors often exhibit superior performance metrics, such as improved power-to-weight and torque-to-inertia ratios, along with heightened responsiveness.
How to install Syona ceiling fan?
Please adhere to the instruction manual meticulously, ensuring that each step is followed. Additionally, be sure to bypass the regulator as instructed. It is strongly recommended to have the fan installed by a professional.
Note: Please refer to this Manual to understand the step by step process to install the fan.
What are the parts included in the box?
- 1. Shackle Kit
- 2. Ceiling pipe
- 3. Canopies
- 4. Remote
- 5. Fan blades
- 6. Fan motor
- 7. Safety wire
- 8. Safety wire screw set
- 9. Blade mount screw set
- 10. Allen key
- 11. Batteries
What is premium smart fan?
Syona smart fans manage it all. Conveniently set and adjust the fan speed, Light preferences, Different mode, set timer and a lot more.
What is the warranty period and what does it cover in the warranty?
5 years of replacement and the warranty covers only the fan motor. For further details follow the Warranty Guide.
Is the online purchase safe?
Yes. syonafans.com is a trusted website for online transactions.
Does the fan have a 5 - Star rating?
Yes, Syona Fans are 5 Star rated. All fans manufactured by us are energy efficient fans, which consume minimum power and give high output.
Can I operate multiple ceiling fans with 1 remote?
Yes. All Syona fans can be operated with 1 remote.
Is the wattage certified?
The wattage & output parameters of Syona ceiling fan are tested by the NABL accredited lab. The wattage is certified by Bureau of Energy Efficiency.
What should be done if my syona fan or remote doesn’t work?
You can call our customer care number +91 75500 17330 and register a call. (or) register a complaint in the complaint register. Our service engineer will contact you in 24 hours of time.
How do I contact customer care?
Mail us on: customercare@syonafans.com or Contact us on: +91 75500 17330 / 0422 423 5113
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My question is not here?
Mail your queries to customercare@syonafans.com or Chat with our customer service representative through our website.
